摘 要
随着中国老龄化程度不断加深，社区老年人关爱项目成为应对人口结构变化的重要举措。本研究旨在探讨社区老年人关爱项目在社会工作实践中的具体应用、面临挑战及优化路径，以期为相关政策制定提供参考依据。通过对上海市12个典型社区的实地调研，采用问卷调查与深度访谈相结合的方法，共收集有效样本867份，涵盖社区工作者、老年人及其家属等多元主体。研究发现，当前社区老年人关爱项目在服务内容上已涵盖生活照料、精神慰藉、健康管理等多个方面，但在资源整合、专业人才队伍建设以及服务精准性等方面仍存在不足。创新之处在于构建了“需求导向-资源整合-效果评估”的闭环服务体系，并提出建立跨部门协作机制、加强社工专业化培训、引入智能技术辅助等优化建议。
关键词：社区老年人关爱项目 社会工作实践 跨部门协作机制
Abstract
With the deepening of aging in China, the community elderly care project has become an important measure to cope with demographic changes. The purpose of this study is to explore the specific application, challenges and optimization path of the community elderly care project in social work practice, in order to provide a reference for relevant policy making. Through the field investigation of 12 typical communities in Shanghai, using the combination of questionnaire survey and in-depth interview, a total of 867 effective samples were collected, covering multiple subjects such as community workers, the elderly and their families. The study found that the current community care project for the elderly has covered life care, spiritual comfort, health management and other aspects, but there are still deficiencies in resource integration, professional talent team construction and service accuracy. The innovation lies in the construction of a closed-loop service system of "demand-oriented-resource integration-effect evaluation", and the optimization suggestions such as establishing a cross-department cooperation mechanism, strengthening the professional training of social workers, and the introduction of intelligent technology assistance.
Keyword:Community Elderly Care Program Social Work Practice Cross-Departmental Collaboration Mechanism
目 录
1绪论 1
1.1研究背景与意义 1
1.2国内外研究现状 1
1.3研究方法与思路 2
2社区老年人关爱项目的需求分析 2
2.1老年人群体特征分析 2
2.2关爱项目需求调研方法 3
2.3需求评估结果及影响因素 3
3社区老年人关爱项目的实践模式 4
3.1服务资源整合与配置 4
3.2多元主体参与机制 5
3.3项目实施流程优化 5
4社区老年人关爱项目面临的挑战 6
4.1政策支持体系不足 6
4.2专业人才短缺问题 7
4.3可持续发展困境 7
结论 8
参考文献 10
致谢 11
随着中国老龄化程度不断加深，社区老年人关爱项目成为应对人口结构变化的重要举措。本研究旨在探讨社区老年人关爱项目在社会工作实践中的具体应用、面临挑战及优化路径，以期为相关政策制定提供参考依据。通过对上海市12个典型社区的实地调研，采用问卷调查与深度访谈相结合的方法，共收集有效样本867份，涵盖社区工作者、老年人及其家属等多元主体。研究发现，当前社区老年人关爱项目在服务内容上已涵盖生活照料、精神慰藉、健康管理等多个方面，但在资源整合、专业人才队伍建设以及服务精准性等方面仍存在不足。创新之处在于构建了“需求导向-资源整合-效果评估”的闭环服务体系，并提出建立跨部门协作机制、加强社工专业化培训、引入智能技术辅助等优化建议。
关键词：社区老年人关爱项目 社会工作实践 跨部门协作机制
Abstract
With the deepening of aging in China, the community elderly care project has become an important measure to cope with demographic changes. The purpose of this study is to explore the specific application, challenges and optimization path of the community elderly care project in social work practice, in order to provide a reference for relevant policy making. Through the field investigation of 12 typical communities in Shanghai, using the combination of questionnaire survey and in-depth interview, a total of 867 effective samples were collected, covering multiple subjects such as community workers, the elderly and their families. The study found that the current community care project for the elderly has covered life care, spiritual comfort, health management and other aspects, but there are still deficiencies in resource integration, professional talent team construction and service accuracy. The innovation lies in the construction of a closed-loop service system of "demand-oriented-resource integration-effect evaluation", and the optimization suggestions such as establishing a cross-department cooperation mechanism, strengthening the professional training of social workers, and the introduction of intelligent technology assistance.
Keyword:Community Elderly Care Program Social Work Practice Cross-Departmental Collaboration Mechanism
目 录
1绪论 1
1.1研究背景与意义 1
1.2国内外研究现状 1
1.3研究方法与思路 2
2社区老年人关爱项目的需求分析 2
2.1老年人群体特征分析 2
2.2关爱项目需求调研方法 3
2.3需求评估结果及影响因素 3
3社区老年人关爱项目的实践模式 4
3.1服务资源整合与配置 4
3.2多元主体参与机制 5
3.3项目实施流程优化 5
4社区老年人关爱项目面临的挑战 6
4.1政策支持体系不足 6
4.2专业人才短缺问题 7
4.3可持续发展困境 7
结论 8
参考文献 10
致谢 11
