城市贫困家庭社会工作服务模式创新研究 -社会工作专业

摘要

本研究聚焦城市贫困家庭社会工作服务模式的创新路径，旨在探索更具针对性和实效性的服务策略。基于社会生态系统理论，采用混合研究方法，通过问卷调查、深度访谈和参与式观察收集数据，对5个典型城市的贫困家庭现状及服务需求进行系统分析。研究发现，当前城市贫困家庭面临的主要困境包括就业机会匮乏、社会保障不足、社会支持网络薄弱等问题，而现有社会工作服务存在资源整合不足、服务方式单一、专业能力欠缺等局限。针对这些问题，本研究提出"多元主体协同-精准需求对接-全过程赋能"的创新服务模式，强调政府、社会组织、社区和家庭的协同参与，构建以需求为导向的个性化服务体系。该模式通过建立跨部门联动机制、开发智能化服务平台、实施能力建设计划等具体措施，有效提升了服务的精准性和可持续性。研究结果表明，创新模式在试点地区显著改善了贫困家庭的生活质量和社会融入度，为完善我国城市反贫困政策体系提供了实践参考和理论支撑。本研究的创新点在于突破了传统单一救助模式，构建了系统化、动态化的服务体系框架，为社会工作介入城市贫困问题提供了新的思路和方法论指导。

关键词：城市贫困家庭社会工作社会生态

Abstract

This study focuses on the innovative path of social work service model for urban poor families, aiming to explore more targeted and effective service strategies. Based on the social ecosystem theory, this paper adopts a mixed research method and collects data through questionnaires, in-depth interviews and participatory observation to systematically analyze the status quo and service demands of poor families in 5 typical cities. The study found that the main difficulties faced by urban poor families include lack of employment opportunities, insufficient social security, weak social support network, etc., while the existing social work services have limitations such as insufficient integration of resources, single service mode, and lack of professional ability. In response to these problems, this study proposes an innovative service model of "multi-subject collaboration - precise demand docking - enabling the whole process", emphasizing the collaborative participation of the government, social organizations, communities and families to build a demand-oriented personalized service system. This model effectively improves the accuracy and sustainability of services through specific measures such as the establishment of cross-departmental linkage mechanisms, the development of intelligent service platforms, and the implementation of capacity building plans. The research results show that the innovative model significantly improves the quality of life and social integration of poor families in the pilot areas, and provides practical reference and theoretical support for improving China's urban anti-poverty policy system. The innovation of this study is that it breaks through the traditional single relief model, builds a systematic and dynamic service system fr amework, and provides new ideas and methodological guidance for social work to intervene in urban poverty.

Keyword:Urban poor families Social work Social ecology

1引言 1

2城市贫困家庭社会工作服务现状分析 1

2.1城市贫困家庭特征与服务需求 1

2.2现行社会工作服务模式评估 2

2.3服务供给与需求匹配度分析 2

3城市贫困家庭社会工作服务模式创新路径 2

3.1基于社区的服务网络构建 2

3.2跨部门协同机制创新 3

3.3数字化赋能的服务模式转型 4

4城市贫困家庭社会工作服务模式实施策略 5

4.1政策支持与制度保障体系 5